Voice Authentication
Biometric System
Simplify customer service with our highly-advanced, easy-to-use interactive voice identification system.
Don’t click it, just speak it
It has never been easier to provide exceptional customer service by phone. With Omnitelecom’s voice authentication system, your clients won’t be required to input their personal details through tiresome interfaces in order for you to identify them. The caller simply has to speak, and the system will understand who they are and what they want to do, whether they are paying a bill, accessing account information or making a purchase.
Recognising not only words, but also complete sentences according to context and voice identification, the system goes beyond voice-led services and enables biometric voice authentications for personalized, secured services.
Customers will enjoy the convenience of simply speaking to access your service. They will be easily
The benefits speak for themselves
Upgrade your business facilities with an easy-to-use service
Improve accessibility for employees and customers
Receive and process multilingual calls
Identify countless accents and expressions
Customize to your needs
Stay within budget – whether large or small
Upgrade your business facilities with an easy-to-use service
Improve accessibility for employees and customers
Receive and process multilingual calls
Identify countless accents and expressions
Customize to your needs
Stay within budget – whether large or small
The smarter way to
authenticate
The smarter way to authenticate
Developed in-house by our Natural Language Processing (NLP) experts, our voice recognition technology can decipher different accents, be adapted to any language, and ‘learn’ to recognize key phrases or words relevant to your business.
The digital system reacts to human voice, processing spoken commands into easily-accessible web data. Even where voice quality is not optimal, it ‘cleans’ background noise and additional voices to highlight the voice of the user and achieve more accurate results.
Setting itself apart from other voice authentication providers, Omnitelecom offers identification programs via the web rather than using “Post” interfaces. With a SaaS platform on OmniCloud, we are
Special features
- multilingual support
- processes complete sentences according to the context
- penetrates accents, background noise and multiple voices
- web-based service
- SaaS platform
- no future upgrades or changes required
Provide the very best non-human service with Omnitelecom’s Voice Authentication system
Let's Talk
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