Waiting on the line, listening to endless extension lists and having to find and punch in numbers is a cause of great frustration for customers. With OmniDID you can give them direct access to the staff member they want to speak to. They no longer need to wait as their call is passed through, and you don’t have to pay for individual phone lines, a receptionist, or auto attendant service to route calls to the intended recipient.

OmniDID allows you to allocate each employee their own unique phone number. The service automatically routes all calls according to the dialled number, through a single telephone line, so you improve efficiency while reducing costs, and your customers enjoy a fast, personalized response.